We maintain a less than 1% defect/error rate. However, if there is an issue with your order, contact us, and provide a photograph that indicates a problem.
For Quality Issues - We need a Proper Photograph.
For Missing Items in order - We require an Unboxing video.
Photograph/Unboxing videos help us investigate the issue, only after which we can give you a resolution.
In case of Quality Issues / Defects -
We will reproduce any defective items after verifying the issue. Since each sticker is freshly made for you, we do not allow returns for reasons unrelated to quality.
For example, we cannot refund or reproduce your order if you decide you do not want it or prefer a different product. The most important aspects of our returns & refund policies are:
We must be contacted within 72 hours from the delivery of any defects.
We require you to submit a photograph that indicates the problem.
The refund will be processed within 1 days, and the refund will be credited to the original payment method within 2 days if we verify that we made an error.
The replacement will be done within 2 business days and will be delivered within 8 days.
We will use the original production time and shipping method when reproducing an order.
